7 DAYS WARRANTY

Here's what you need to know about our 7 days warranty:

1   Returns Eligibility:

You may be eligible for a return under the following circumstances:

·         Defective or Damaged Products: If you receive a product that is defective, damaged, you may request a return for a replacement or refund.

·         Materials did not reach and satisfy the customer’s satisfaction.

2.       Timeframe for Returns:

·         Please initiate the return process within 7 days from the date of delivery. Returns requested after this timeframe may not be accepted.

3.       Condition of the Product:

·         To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. Any product that shows signs of use or damage may not be eligible for a full refund.

4.       Return Process:

·         To initiate a return, please contact our customer support team via email at planetmontessori@yahoo.com, via phone at (+63) 915-758-5248, or via telephone at (032) 383-3186. Provide your order number, the reason for the return, and any relevant details. Our team will guide you throughout the return process. 

5.       Refunds:

·         Once we receive and inspect the returned product, we will process your refund within 10 days.

·         If the return is due to a defective or damaged product, you will receive a full refund, including the original shipping charges.

·         For returns due to a change of mind or other non-defective reasons, you will receive a full refund not including the original shipping costs.